A square pattern that moves as you scroll
A construction worker wearing gloves and a helmet measures a steel rod with a yellow tape measure and marks it with a pencil. The focus is on the measuring tape and the worker’s gloved hand.

Our reliable set of standards drives predictable, consistent outcomes across the country

Operations playbook

Preconstruction
A construction worker in a safety vest and cap points at data on a large touchscreen display in an office setting, explaining information related to a project.

We know that proper preconstruction and startup determine a project’s success. To kick off the job right, we hold several assessments and reviews with the project team, peers and leadership, bringing to bear the collective experience of our builders. 

Safety
Two construction workers in safety gear and helmets stand on a concrete floor at a construction site, discussing something while one holds a tablet. Wooden planks and construction materials are in the background.

Our data analytics team has found that the safety observations project teams make in the field, along with site supervision, have a direct correlation to safety performance. So, we’ve made observations and staffing ratios key to our safety approach. 

Schedule
Two people viewed from behind look at a computer monitor displaying a large spreadsheet with rows and columns of data in an office or industrial setting.

Backed by data and based on Suffolk’s historical performance, Schedule 9 Box is an integral tool in our schedule review process throughout the project lifecycle. We’ve tailored this tool for a range of sectors and building types. 

Quality Control
A construction worker in a hard hat and safety vest adjusts a control box mounted on a wall. He stands among copper pipes and holds a tablet, working in an industrial or utility room.

We manage quality by emphasizing consistency, continuous improvement, and a zero-defect culture where our teams identify and correct deficiencies throughout construction to reach our goal of a zero-defect punchlist. 

Digital Engineering
A 3D building model with overlapping pipes and structures in blue, purple, red, and orange, marked with multiple yellow circles indicating areas of potential conflict or issues.

At Suffolk, we build projects digitally before we build them physically. Our Digital Engineering team collaborates with design teams and trade partners to develop BIM models that detect issues and pave the way for a better construction experience. 

By the numbers

800

SOPs, Job Aids, Checklists and Documents in our playbook

180

Subject matter experts informing the playbook

75

Peer reviews completed in 2025